Software repair · Hills District workshop

macOS Reinstall and Setup in the Hills District

TL;DR

From $150. For Macs that are slow, crash, loop on start-up or failed an update.
We back up your files, do a clean install, then put your files back.
Often done the same day.
Bring your Mac login password and your Apple Account password.
If a part is failing, we tell you. A reinstall won't fix hardware.

Signs you need this repair

macOS reinstall and setup, our workshop	From $150
Failing drive found during the check	SSD from $129

We confirm your exact price before any work starts.

Option	Your files	Good for
Reinstall macOS from Recovery	Kept	Broken system files. It often won't fix a slow, cluttered Mac.
Erase and reinstall	Deleted	A fresh start, or selling the Mac. Back up first.
Our clean install	Backed up, then put back	A fresh system with your files, without the old clutter.

Apple silicon (M1 and newer): shut down, then press and hold the power button until you see the start-up options.
Intel: turn it on and hold Command and R until you see the Apple logo.

Source: Apple: how to reinstall macOS. We can't remove Activation Lock for an Apple Account that isn't yours.

TurnaroundOften the same day

Warranty12 months on new parts, 30 days on used or aftermarket parts

WhereDrop-off at our Hills District workshop. Ring first.

Can macOS be reinstalled without losing files?

Yes. A reinstall from Recovery keeps your files. Our clean install backs your files up first and puts them back after, so nothing is lost.

How long does a macOS reinstall take?

Often the same day. A big backup can add time.

Will my apps still work?

Apps from the App Store reinstall from your Apple Account. For others, like Microsoft Office or Adobe, you sign in again. We help you with that.

Is my Mac too old to update?

Every Mac has a newest macOS it can run. We install that version and tell you if your Mac no longer gets security updates.

Will a reinstall make my Mac faster?

If the slowness is software, yes. If the drive or battery is failing, no. We test the hardware first and tell you.

Have your Mac's model ready. It is under the Apple menu, in About This Mac.